Objectives:
Increase the degree of user loyalty and
satisfaction
Generate optimal user experiences
Description:
Since 2015 we have been Consum’s technology partner. We have worked hand in hand with its great marketing and ICT team, developing unique projects. Some of the highlights include: Mundo Consum, customer loyalty system; Gente Consum, employee portal with gamification elements; and Consum.es, the group’s corporate website.
In addition to the creation of independent environments, there have been multiple integrations over the whole digital ecosystem of websites, apps, and physical stores.
Results:
Spearheading innovation in the supermarket sector.
Increasing the number of users holding the
loyalty card.
Generating a detailed and sustainable digital
image that fits the brand’s values.
